Slow replies outside working hours
Enquiries that arrive in the evening wait until morning. The bot answers and captures the lead at any hour.
WhatsApp AI chatbots that answer, qualify, and hand off, built on the official API.
We build WhatsApp chatbots on the official WhatsApp Business Platform (the Cloud API from Meta). The bot answers from your own content, collects the details your team needs, writes them to your CRM, and passes the conversation to a person when it should. Everything runs through an automation layer such as n8n or a Python service that you own.
WhatsApp AI Chatbot & Automation
Custom scope after consultation
Scoped, built, and documented by our founder. You get a fixed scope and price before work starts.
- Built on the official WhatsApp Business Platform (Cloud API)
- Answers grounded in your own FAQs and documents
- Lead capture and qualification written to your CRM or sheet
- Human handoff with the full conversation attached
What we deliver
- A conversation map: what the bot answers, what it collects, and when it escalates
- WhatsApp Business Platform setup guidance and message template drafts for approval
- The bot and its automation layer, connected to your CRM, calendar, or sheet
- Test conversations run against real questions before launch
- Documentation and a handoff walkthrough
Outcomes clients want
- Customers get an answer on WhatsApp in seconds, including after hours
- Your team receives qualified leads instead of raw messages
- No conversation is lost between WhatsApp and your CRM
- A system you own, on your own WhatsApp Business account
Service strategy
WhatsApp problems this solves
In many markets, and across the Gulf in particular, customers message a business on WhatsApp before they call or email. If nobody replies for an hour, the lead has usually messaged a competitor.
A WhatsApp AI chatbot answers at once, in Arabic or English, from your own content. It collects what your team needs, writes it to your CRM, and brings in a person when the conversation needs one. We build it on the official WhatsApp Business Platform so it stays within Meta's rules.
Leads that live only in someone's phone
Conversations never reach the CRM. The bot writes a clean record for every qualified enquiry.
The same questions answered by hand all day
Prices, locations, availability, and process questions are answered from your content, consistently.
Build process
How a WhatsApp chatbot build works
Every whatsapp ai chatbot & automation project starts with the business outcome, then the workflow, content, tools, prompts, and handoff rules are designed around that goal.
01
1. Map the conversations
We list the questions the bot answers, the details it collects, and the cases it hands to a person.
02
2. Set up the platform
Your WhatsApp Business Platform account, number, and message templates are prepared for Meta's approval.
03
3. Build the bot and automation
The AI answers from your content; the automation layer writes to your CRM and notifies your team.
04
4. Test and launch
Real questions in both languages are run and reviewed before the number goes live.
Business use cases
Where WhatsApp chatbots fit
Real estate
Qualify buyers and tenants by budget, area, and timing, then book a viewing with an agent.
Clinics and services
Answer routine questions and collect appointment requests, with sensitive cases passed to staff.
E-commerce and retail
Order questions, product information, and returns handled from your policies.
Next reading
Related Axenor AI resources
These pages help connect whatsapp ai chatbot & automation with the wider automation system your business may need next.
Work of this kind we have built
Built by our founder. Client systems stay private, so these are the builds we can show in full.
Ask Haseeb AI
LiveA live retrieval-augmented (RAG) assistant that answers questions about our founder's work from his own documents, and says so when the answer is not in them. New files are picked up from Google Drive, split into passages, embedded, and stored in a vector database; every answer is written from the passages it retrieves.
- Automatic ingestion of PDF, Markdown, and HTML files from Google Drive
- Token-based chunking (about 350 tokens, with overlap)
- OpenAI embeddings in Pinecone, LangChain retrieval, FastAPI backend
- Deployed on a VPS with Gunicorn and Nginx
Built with Python, FastAPI, OpenAI, LangChain, Pinecone
What clients said about this kind of project
Published word for word, with the platform and date.
“Really solid work from Haseeb. We needed an AI agent that could handle incoming leads, qualify them and push the information into our CRM. He didn't just build the basic workflow, he also added the validation steps we were missing. Took a couple revisions but everything is working properly now.”
“Excellent technical work. We had a complicated workflow involving webhooks, APIs, Python and AI and needed someone who could understand the whole process rather than just one part of it. Haseeb built everything and also helped us clean up some of the logic in our existing automation. Very good communication and delivered what we agreed.”
“Very technical guy and easy to work with. We needed a multi-step agent workflow with API integrations, AI decision making and some fallback logic. Haseeb understood the requirements quickly and built the first version faster than I expected. We made a few changes afterwards and he handled those without any issues.”
WhatsApp AI Chatbot & Automation: common questions
Direct answers about how this service works, what it includes, and how it is priced.
Have a different question?
Ask it directly. You get an answer from the engineer who would build your system.
What is a WhatsApp AI chatbot?
- It is a chatbot connected to your WhatsApp Business number through the WhatsApp Business Platform. It reads incoming messages, answers using an AI model grounded in your content, collects details, and passes the conversation to a person when needed.
Do we need the WhatsApp Business API, or is the WhatsApp Business app enough?
- The free WhatsApp Business app is designed for one person replying by hand. Automation, chatbots, and CRM integration need the WhatsApp Business Platform (the API), which is set up through Meta or a business solution provider.
What does WhatsApp charge for API messages?
- Meta charges for certain message types, mainly business-initiated template messages, with rates that vary by country and category. Replies inside the customer service window are treated differently. Rates change, so we check Meta's current pricing for your country during scoping.
Can the bot message customers first?
- Only with a message template that Meta has approved, and only to people who have opted in. Free-form replies are allowed within 24 hours of the customer's last message. We design the flows around these rules.
Can a WhatsApp chatbot reply in Arabic?
- Yes. The bot can detect the customer's language and reply in Arabic or English. We recommend that an Arabic speaker on your team reviews the test conversations before launch.
Can it connect to our CRM?
- Yes. Leads and conversation summaries can be written to your CRM, a spreadsheet, or a helpdesk through their APIs, with validation so that incomplete records are flagged.